Site Maintenance
Affordable Website Support
We want you to call for support whenever you need it – not just when you’re desperate.
Broken or hacked website? Click here
Content Changes
Overtime you’re going to want to make all sorts of big and small changes to your website and its content. We can make all of those edits for you quickly and accurately.
Updates & Testing
Regular updates reduce the risk of problems. Monthly testing of your site will help to identify any that do occur. Your website is an investment and it’s worth looking after.
Problem Solving
Websites can misbehave for all sorts of reasons. Tell us what has broken yours and we’ll fix it. If you don’t know, then we can investigate the problem and then fix it for you.
Not many small businesses will need to update or change their website content every month. However, we do recommend keeping your basic information up to date so that customers can always contact you.
If you want to add add new page content about your services or achievements it will help to convey more of your personality and in turn, this should help you to attract specific customer types.
However big or small the changes you need are, tell us what you want and we’ll do the rest.
Accurate & fast inputs
Keep your site relevant
Incorporate your personality
Specialise to attract niche clients
We Want To Help
Ask us to make changes you need and we’ll get them done quickly and accurately.
Minor Edits
Got a new phone number or changed address? Update these things on your website to make sure new customers can always contact you.
Qualifications
Accreditations
Extra Pages
As your business grows so should your website. Creating new pages will allow you structure or group group similar content together in a way that’s easy for visitors to read.
Client Testimonials
If a customer has been kind enough to give you a testimonials or your business a positive review then display it proudly on your website.
Add Pictures
Share Videos
Write A Blog
Keeping a diary (‘blog’) or commentary that visitors will find either useful or interesting (or both!) is a great way to build up an audience online. In time many of these may convert into customers.
On Demand
Ad hoc testing when you need it- No monthly commitment
- Work is charged to nearest 0.1 hour
- Apply pending updates (optional)
- Full testing available (optional)
- Full backup included
Managed Site
Have all the basics for a single fee- Includes website hosting
- Pending updates applied
- Full backup of site
- Contact form tested
- Check for broken links
- Test for viruses
- Test for Malware
- Visual inspection of site
- 12 more geeky tests
eCommerce
Extra tests for online retailers- All standard health checks
- Visual check of products
- Test purchases
- Test downloads
- Test refunds
- Test automatic emails
- Sales database integrity
Pending Updates
Pending updates can build up fast and they are often security related. You can rely on us to apply and fully test each software update so your site will always work perfectly.
Backup Service
Backups are included on all our monthly service plans. A regular backup of your website will ensure that your design and content will all be protected whatever happens.
Major Problems
Please contact us immediately if your website won’t load, unwanted content is appearing or you suspect you’ve lost control over it.
Functionality Loss
Broken website elements can cost you sales and enquiries.
We can investigate and fix any problems you’re having with (e.g.) contact forms, shopping carts; dead buttons and broken links.
Non-critical Problems
Resolve any issues that are an annoyance to you or visitors:
- Peculiar formatting
- Spacing issues
- Broken animations
- Slow load times
- reCAPTCHA
- Reporting data
Good News – We Can Help
Investigating problems and finding robust solutions is something we have a great track record with.
We’ll work as hard and as fast as we can to get your website behaving the way you want and your customers expect it to.
Getting our help is as simple as completing the contact form on this page and asking for a call back.
If you’re ever unfortunate enough to experience major issues do call us ASAP – we will be able to help you.
When you're ready - Let's talk
Please spend a few moments to fill out this contact form and tell us what type of assistance you're after.
A member of our team will contact you soon afterwards and be happy to have an informal chat about your requirements. We'll be able to confirm any details needed for your quote and if you have any questions we can answer those as well.
